Our Values

1) Respect
We always treat our patients and their families with the highest respect, as well as our employees and co-workers, and other professionals/companies we liaise with. We value each other's ideas and skills as part of a small team.

2) Time to listen
Time can be a luxury in today’s world, but we make sure that patients are never rushed and have enough time to talk about their health issues. We want our patients to feel that they have been both listened to and heard.

3) Honesty
We are honest, open and transparent about our services, prices, processes and when communicating with patients, their families, other health professionals and each other.

4) Compassion
We show that we care by remaining compassionate, through listening, communicating with, and expressing concern and empathy towards patients, families and co-workers.

5) Individuality
We understand that no two individuals are the same, and we aim to provide individualised communication and care towards our patients and their families, by listening to their individual issues, wants and needs.

6) Continuity
We ensure that we provide good continuity of care for patients and their families and take steps to make sure that the clinic is always a welcoming, friendly and familiar environment.

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Mission Statement

We will provide a high-quality, confidential primary care service to all of our patients, and will uphold the traditional values of a family doctor, providing continuity of care to all patients. One of our key values is to listen, and we believe that listening to a patient is absolutely necessary for successful treatment. We will treat all patients with both courtesy and respect, and will work alongside other healthcare professionals for the patient's benefit. Our employees are our biggest asset, and we will continue to support them in their work without question.

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